Frequently Asked Questions

Why does The Mane Clinic offer an online clinic?

Because effective hair care depends on access, time, and continuity.

Our online clinic allows us to deliver comprehensive, patient-centred care without the limitations of geography or rushed appointments.

  1. More access and comprehensive care
    You can receive expert naturopathic hair support without travelling or disrupting your schedule. Care is available wherever you are.
  2. Time to truly hear you
    Hair loss is complex and personal. Virtual appointments allow for longer, more thoughtful conversations so your full health picture is understood.
  3. No background required
    You do not need prior testing, referrals, or a confirmed diagnosis. We begin where you are and guide you through each step.
  4. Consistent follow-up and continuity
    Hair health evolves over time. An online model makes follow-ups easier, more consistent, and better aligned with long-term results.

This approach allows us to focus on identifying root causes and supporting sustainable hair health, not quick fixes.

What types of hair loss do you treat?

We diagnose and treat both non-scarring and scarring forms of alopecia, including alopecia areata, androgenetic alopecia, telogen effluvium, lichen planopilaris, frontal fibrosing alopecia, and central centrifugal cicatricial alopecia. We also support chronic scalp conditions such as dandruff, seborrheic dermatitis, and psoriasis.

What is trichoscopy?

Trichoscopy is a non-invasive imaging technique that allows us to closely examine the scalp and hair follicles. It helps us accurately identify the type of hair loss or scalp condition so treatment can be targeted and effective from the beginning.

Do you only treat the scalp, or the whole body?

We treat the whole person. Hair health is closely connected to hormones, nutrition, stress, and overall wellness. Our integrative approach addresses both scalp health and underlying contributors.

How do hormones affect hair loss?

Hormonal imbalances — including thyroid issues, perimenopause, and menopause — can significantly impact hair growth and shedding. Hormone support is a core part of our integrative care when appropriate.

Do you offer natural or holistic treatment options?

Yes. Our care may include nutritional support, supplementation, lifestyle guidance, stress management, topical therapies, and hormone support alongside medical assessment.

Is hair loss only a cosmetic issue?

No. Hair loss often reflects deeper health patterns and can significantly affect confidence and emotional well-being. We take both the physical and emotional impact seriously.

Do you offer emotional or mental health support?

Yes. Our counsellors help patients navigate the emotional side of hair loss, which is an important part of healing and confidence restoration.

How is your clinic different from a typical hair clinic?

We combine medical diagnostics, naturopathic care, hormone support, and counselling into one personalized treatment plan — bridging science with whole-person wellness.

How long does it take to see results?

Hair growth is a gradual process. While timelines vary depending on the condition and individual factors, our goal is to create long-term, sustainable improvement rather than short-term fixes.

Do I need a consultation before starting treatment?

Yes. Every patient begins with a comprehensive consultation and scalp analysis so we can design the most appropriate care plan for your unique situation.